Articles on: Nails and adhesives/ Flawed products

The product is flawed

We are very sorry if your order arrived in bad condition (package folded in two, scratches on your line...).

Please send us a chat on the chat box with your order number.
We will be happy to replace the line for you!

Warning, with the situation linked to Covid-19, any customer who notices a defective product has a delay of complaint with our customer service of 48 to 72 hours after reception. Once this period has passed, The Line has the right not to respond favorably to the customer request.

Updated on: 06/10/2021

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